Privacy Policy

This policy applies to information collected from our supporters, which is known as “personal data” under the General Data Protection Regulation (GDPR).

What information do we collect?

The security of your personal data is important to us. Any information you provide will be held securely and in accordance with the GDPR.

If you sign up to receive news from us, we will hold your:

  • Name
  • Email

If you make a donation to support our work, we will hold some or all of the following:

  • Name
  • Address
  • Email
  • Phone Number
  • Bank or PayPal Account details
  • Gift Aid eligibility

Purposes and legal grounds of our processing your personal data

The personal data that you supply to us during the course of our relationship will only be used for the following purposes:

  • To send you news about us and to inform you of events we are holding
  • To process your donation
  • To claim gift aid, where applicable
  • To write to you to thank you for your support

Recipients of your personal data

Your personal data will only be processed for the purposes set out above. We will never sell or rent any of your personal information.

Retention of your personal data

Your personal data will be stored securely and confidentially and only kept for as long as is necessary for the purpose for which it was originally collected. If we no longer need your data, we will delete it from our files and systems.

Your rights

Under the GDPR, you have various rights in relation to our use of your data which include:

  • “Right to be informed” means we will be completely clear and transparent about how we plan to use your personal information.
  • “Right of access” means you can request a copy of the personal information we hold about you and we will provide it within one month.
  • “Right to rectification” means you can ask us to update or amend the information we hold about you, if it is incorrect.
  • “Right to restrict processing” means you can ask us to change, restrict or stop the way we are using your information.
  • “Right to erasure” (of right to be forgotten) means you can ask us to remove your personal information from our records.
  • “Right to object” means you can object to us using your information for marketing purposes.

Contact details

Should you have any questions regarding the use of your personal data please direct them, in the first instance to:

The Garden Route Children’s Trust
Sheath Lane
Surrey KT22 0QU

If you are not satisfied with our use of your personal data or with any of our responses to you in exercising your rights, or if you think we have breached the GDPR, you have the right to complain to the Information Commissioner’s Office, (ICO):

Information Commissioner’s Office
Wycliffe House
Water Lane

Telephone: 0303 123 1113 (local rate) or 01625 545 745 (national rate)